Store Policy
Customer Care
1.This document is an electronic record in terms of the Information Technology Act, 2000, and the rules thereunder as applicable, along with the amended provisions pertaining to electronic records in various statutes as amended by the Information Technology Act, 2000. This electronic record is generated by a computer system and does not require any physical or digital signatures.
2.This document is published in accordance with the provisions of Rule 3(1) of the Information Technology (Intermediaries Guidelines) Rules, 2011, which require publishing the rules, regulations, privacy policy, and Terms of Use for access to or usage of the domain name sumanlaboratory.com (‘Website’), including the related mobile site and mobile application (hereinafter referred to as the ‘Platform’).
3.The Platform is owned by Suman Laboratories, a company incorporated under the Companies Act, 1956, with its registered office at 49, Ground Floor, Ainarappa Nilaya, Veeranna Layout, Vinobhanagar 2nd Cross, 5th Stage, Shimoga, India (hereinafter referred to as the ‘Platform Owner’, ‘we’, ‘us’, or ‘our’).
4.Your use of the Platform, its services, and tools is governed by the following terms and conditions (“Terms of Use”) as applicable to the Platform, including all applicable policies incorporated herein by reference. If you transact on the Platform, you will also be subject to the policies applicable to such transactions. By mere use of the Platform, you agree to be bound by these Terms of Use and the policies, thereby forming a binding agreement with the Platform Owner.
5.These Terms of Use relate to your use of our website, goods (as applicable), and/or services (collectively referred to as the ‘Services’). Any terms and conditions proposed by you that are in addition to or that conflict with these Terms of Use are expressly rejected and shall have no legal effect.
6.The Platform Owner reserves the right to modify these Terms of Use at any time without assigning any reason. It is your responsibility to periodically review these Terms of Use to stay informed of updates.
7.For the purpose of these Terms of Use, wherever the context so requires, ‘you’, ‘your’, or ‘user’ shall mean any natural or legal person who has agreed to become a user or buyer on the Platform.
User Agreement
1. Acceptance:
Accessing, browsing, or otherwise using the Platform indicates your agreement to all the terms and conditions set forth herein. Please read these Terms of Use carefully before proceeding.
2. Accuracy of Information:
To access and use the Services, you agree to provide true, accurate, and complete information during and after registration. You are solely responsible for all activities performed under your registered account.
3. Disclaimer of Warranties:
Neither we nor any third parties provide any warranty or guarantee as to the accuracy, timeliness, performance, completeness, or suitability of the information and materials offered on this website or through the Services for any specific purpose. You acknowledge that such information and materials may contain inaccuracies or errors, and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.
4. Limitation of Liability:
Your use of our Services and the Platform is entirely at your own risk and discretion. We shall not be liable to you in any manner for any loss or damage arising from such use. You are required to independently assess and ensure that the Services meet your requirements.
5. Intellectual Property:
The contents of the Platform and Services are proprietary to or licensed by us. You will not have any authority to claim any intellectual property rights, title, or interest in the content, including but not limited to the design, layout, look, and graphics of the Platform.
6. Unauthorized Use:
You acknowledge that unauthorized use of the Platform and/or the Services may lead to legal action against you under these Terms of Use and/or applicable laws.
7. Payments:
You agree to pay all applicable charges associated with availing the Services.
8. Prohibited Activities:
You agree not to use the Platform and/or Services for any purpose that is unlawful, illegal, or forbidden by these Terms, or under Indian or local laws that apply to you.
9. Third-Party Links:
The Platform may contain links to third-party websites. When you access these links, you will be governed by the terms of use, privacy policy, and other applicable policies of those third-party websites. These links are provided solely for your convenience and to provide further information.
Legal and Indemnity Clauses
1. Binding Contract:
You understand that by initiating a transaction for availing the Services, you are entering into a legally binding and enforceable contract with the Platform Owner.
2. Indemnification:
You agree to indemnify and hold harmless the Platform Owner, its affiliates, group companies, officers, directors, agents, and employees from any claims, demands, actions, or penalties (including reasonable attorney’s fees) arising out of your breach of these Terms of Use, Privacy Policy, or other policies, or your violation of any law, regulation, or third-party rights (including infringement of intellectual property rights).
3. Force Majeure:
Notwithstanding anything contained in these Terms, neither party shall be liable for failure to perform obligations if such performance is prevented or delayed by a force majeure event (such as natural disasters, acts of government, or technical failures).
4. Governing Law:
These Terms and any dispute or claim relating to them shall be governed by and construed in accordance with the laws of India.
5. Jurisdiction:
All disputes arising out of or in connection with these Terms shall be subject to the exclusive jurisdiction of the courts in Shimoga, Karnataka.
6. Communication:
All concerns, complaints, or communications relating to these Terms must be addressed to us using the contact information provided on the website.